Hello and a bit about me
Over nine years of user research & design experience across various agile environments including one start-up, two digital agencies that included multiple contractor on-site assignments for a variety of clients, plus an embedded role with Australia’s first bank and oldest company.
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Additionally, I have performed a range of research that has been primarily focussed in generative and program i.e. evaluative which delivered targeted outcomes to efficiently transfer actionable insights and inform a magnitude of decisions e.g. design. strategy, business, engineering.
‘I had the professional pleasure of working with John on a unique project which combined his skills in user research, experience design and a range of technical user-testing approaches, all of which added up to a great product design experience. John’s approach and experience were invaluable and I’d have no hesitation in recommending or working with him again.’
Dan Pulham, Director - Experience Centre, PwC Australia
FEATURED WORKS
RESEARCH
Content led responsive website
Department of Health
Reshaping how all Australians access healthcare related information
RESEARCH / ACCESSIBILITY TESTING
Content led responsive website
Department of Health
Coordinating recruitment and conducting accessibility evaluations with visually impaired participants
RESEARCH / PRODUCT DESIGN
Mobile app
GOFAR tech start-up
Informing pivotal business decisions and driving product capabilities that have helped drivers save up to 30% on their fuel cost
RESEARCH / UX DESIGN
Responsive website
University of Sydney
75+ Guerrilla interviews, eight stakeholder workshops, four rounds of evaluative studies and iteration, delivering 18 (uplifted) responsive webpages
RESEARCH / VR PRODUCT DESIGN
Educational VR platform experience
NASA Space Apps Challenge (hackathon)
GLOBAL FINALIST ie. top 25 of 1,200+ submissions
WINNER of the NASA hackathon hosted in Sydney
Diverse range of experience, clients and industries
I have worked around the world for a wide range of clients and industries – from automotive, finance through to recreation. My approach emphasises understanding and designing for context – aspirations, culture, traditions, processes, social and economic climate which all shape comprehension and behaviours. These among other factors are vital for creating better user experiences and outcomes.
